Refund policy

Thank you for shopping at This Happy Place. We strive to provide you with high-quality products and exceptional customer service. 

All products are final sale. As a small business, we are unable to accommodate returns or exchanges. In the event of an error on our part or if your order arrives damaged, we sincerely apologize and will promptly rectify the situation. Please refrain from wearing or washing any damaged or incorrect items. You must inform us of any order issues within 14 days of receiving your order. Regrettably, we cannot accept returns beyond this 14-day window.

To initiate a return, please contact us at contact@thishappyplaceshop.com with your order number and reason for return. Once your return is approved, we will provide you with instructions on how to proceed. Items sent back to us without first requesting a return will not be accepted. 

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, a refund will be processed to the original method of payment within 7-10 business days. The timing of the refund posting to your account may vary depending on your financial institution.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. We are not responsible for any lost or damaged packages in the event an item is sent back to us.

Contact Us

If you have any questions about our return and refund policy, please contact us at contact@thishappyplaceshop.com. We are here to assist you and ensure your shopping experience with This Happy Place is enjoyable.

Thank you for choosing This Happy Place!