FAQ's
-
To care for your shirt, we suggest turning it inside out before machine washing it in cold water with similar colors. For optimal results, tumble dry on low heat or air dry.
Expect slight fading or distress of the graphic during the initial wash, contributing to the vintage aesthetic we adore. Avoid using bleach, ironing, or dry cleaning for the best preservation of your tee's quality.
- Which shirts do you print on?
-
We use Comfort Colors tees that are garment dyed for a soft, vintage feel reminiscent of your beloved old tee. Designed with a relaxed fit for a slightly oversized look, these unisex shirts are pre-shrunk, soft-washed, and dyed using salt-free pigments.
- How do I wash and care for my hat?
- Proper finishing techniques and care ensure your embroidered cap stays beautiful. Handwashing and natural air drying are best for maintaining the cap’s structure and the integrity of the embroidery.
- How long will it take to receive my order?
- Shipping times vary depending on your location and the shipping method chosen at checkout. Typically, orders are processed within 3-5 business days, and standard shipping within the US takes an additional 5-7 business days. Currently we use USPS Priority mail to ensure the best care and timely delivery of your package.
- Do you offer international shipping?
- Currently we do not ship internationally. We are working on this however! Please follow along for updates.
- Can I track my order?
- Yes, once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.
- What payment methods do you accept?
- We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We also offer PayPal as a payment option for added convenience.
- What is your return policy?
-
Since we are a small shop, we cannot offer size exchanges or returns at this time. Please check the sizing chart on our website for exact measurements of our tees.
However, if we made a mistake with your order or your order arrives damaged, please let us know within 14 days so we can quickly correct the situation. After 14 days, your order will be ineligible for a return or replacement. For your item to be eligible for a replacement or return, the item must be unworn and unwashed.
- Do you offer wholesale or bulk discounts?
- Yes, we offer wholesale pricing for bulk orders. Please reach out to us for more information on wholesale opportunities.
- Are your products officially licensed by theme parks?
- No, our products are independently designed and not officially licensed by any theme parks. However, they are inspired by the magic and experiences of theme parks that we love.
- How can I contact customer support?
- For any inquiries or assistance, you can reach our customer support team via email or through the contact form on our website.
- Can I change or cancel my order after it has been placed?
- We process orders quickly to ensure prompt delivery, but if you need to make changes or cancel your order, please contact us as soon as possible. We'll do our best to accommodate your request, but we cannot guarantee changes once an order has been processed.
- Do you offer gift wrapping or personalized messages?
- Currently, we do not offer gift wrapping services. However, you can include a personalized message with your order during checkout, which we will include with the shipment.